Your privacy is our highest priority. Learn how we protect your anonymity.
Last Updated: October 5, 2025
Forgot Soap is built on the principle of complete anonymity. We do not collect, store, or share your personal identifying information. This policy explains exactly what data we handle and how we protect your privacy.
When you submit a report, we collect only:
We do NOT collect:
Payment is processed through PayPal. We only receive and store:
We do NOT receive or store:
PayPal processes all payment information securely. Please review PayPal's privacy policy for details on how they handle your data.
Like most websites, we automatically collect certain technical information:
Important: We do NOT store your IP address in connection with any report submission. Technical logs are kept separate from report data and cannot be used to identify report senders.
We use the collected information to:
We implement multiple layers of protection:
| Data Type | Retention Period | Reason |
|---|---|---|
| Recipient email & message details | 90 days | Abuse prevention, customer support |
| PayPal transaction ID | 7 years | Financial record-keeping requirements |
| Website analytics | 26 months | Service improvement |
| Technical logs | 30 days | Security and troubleshooting |
| Opt-out list | Permanent | Prevent unwanted communications |
We share minimal data with essential service providers:
All service providers are bound by strict contractual obligations to protect data and use it only for specified purposes.
We may disclose information if required by law or legal process:
However, given our data practices, we have very limited information to provide even if legally required to do so.
Every anonymous hygiene reminder we send includes a clear and prominent opt-out link. Recipients can immediately unsubscribe from receiving any future communications from our service.
When someone opts out:
Our opt-out list:
A single opt-out action permanently prevents any future communications to that email address through our service. Our system automatically checks the opt-out list before sending any message and blocks delivery to any address on the list.
We use minimal cookies necessary for the website to function:
We use privacy-focused analytics to understand:
This data is aggregated and cannot be used to identify individuals.
PayPal may set cookies during the payment process. We do not control these cookies. Please review PayPal's privacy policy for more information.
We use cookies and similar technologies to:
You can manage your cookie preferences at any time by clicking "Cookie Preferences" in the footer or clicking here.
You have the right to know what data we have collected. However, by design, we cannot identify which data belongs to specific individuals who submit reports.
You may request deletion of data, though we have limited information to delete. Report data is automatically deleted after 90 days regardless.
You can object to data processing, though this may prevent us from providing our service to you.
As a recipient of our anonymous notices, you have complete control:
To exercise these rights, contact us at: contact@forgotsoap.com
Please note that due to our privacy-focused design, we may not be able to verify your identity or locate specific data associated with you.
Organizations using our enterprise solutions may have different data handling agreements. Enterprise privacy practices are outlined in individual service agreements and may include:
Enterprise customers should refer to their specific service agreement for details.
Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected data from someone under 18, we will delete it immediately.
Our service is operated in the United States. If you access our service from outside the US, your information may be transferred to, stored, and processed in the US. By using our service, you consent to this transfer.
We implement appropriate safeguards to protect data transferred internationally, including:
We implement industry-standard security measures:
While we implement strong security measures, no system is completely secure. You can help protect privacy by:
We may update this Privacy Policy periodically to reflect:
When we make changes:
Because we don't collect your email address, we cannot notify you directly of policy changes. We recommend checking this page periodically if you use our service regularly.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Important: We do not sell personal information. By design, we collect minimal data and cannot identify report senders.
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
To exercise these rights, contact us at contact@forgotsoap.com
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@forgotsoap.com
Subject Line: Privacy Policy Inquiry
We will respond to all legitimate requests within 30 days.
Forgot Soap was built from the ground up with privacy as a core principle, not an afterthought. Our business model does not depend on collecting or monetizing personal data. We exist to provide a useful service while maintaining your complete anonymity.
We believe in transparency about data requests and our privacy practices:
We will update this section if our status changes, to the extent legally permitted.
We understand privacy can be complex. If anything in this policy is unclear or if you have specific questions about how we handle your data, please reach out to us at contact@forgotsoap.com. We're here to help.